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Terms and Conditions

Please read these terms and conditions carefully before placing an order and retain a copy for future reference.

 

Definitions
In these terms and conditions:

CDG refers to Concurrent Design Limited (company registration number 04315778) trading as the Concurrent Design Group or CDG. CDG’s trading address is 3 Oriel Court, Omega Park, Alton, Hampshire GU34 2YT.

CDG sells goods, products and services to companies worldwide, but mainly in the UK and Ireland.

Terms of payment are based on the customer's status with CDG and any credit terms that have been agreed. Otherwise the terms are payment in advance of shipment of goods, by cheque or bank transfer (Chaps or Bacs). CDG can take a credit card subject to status and the facility being available.

VAT is chargeable on all transactions in the UK. CDG’s VAT number is 783516507.

Customer, you and yours refers to the purchaser of any goods from CDG. CDG are a business to business supplier.

Contract means the contract between you and CDG for the sale by CDG to you of goods.

Goods means any goods or services you order from CDG.

Order means an order placed by you with CDG for the purchase of goods or services by clicking "place order" on the checkout page of the website.

Checkout page means the page on CDG’s website entitled "checkout" which gives details of the goods, delivery address and confirmation of order.

Website means CDG’s website at www.cdg.uk.com

 

Terms of the contract
If you place an order for goods or services, these terms and conditions apply to your order and to the contract between you and CDG. CDG may change these terms and conditions at any time. Any changes will apply to any order that you place after the time that CDG update the terms and conditions on the website. The changes will not apply to any order that you place before CDG make the changes on the website.
CDG have taken care to ensure that the website and these terms and conditions do not contradict each other. However, if there are any inconsistencies or contradictions then these terms and conditions shall apply instead of any contradictory or inconsistent part of the website.

 

When the contract is created
No contract exists between you and CDG until CDG notify you that CDG have accepted your order or payment and have delivered the goods. CDG are not obliged to accept your order.

 

Description and price of the goods
CDG make every effort to ensure that prices and descriptions of goods shown on the website are accurate at the time you place your order. The price of the goods will be as shown on the checkout page of the website when you place your order. CDG will charge you this amount (unless you are otherwise advised by email). You must also pay a delivery charge for the goods as indicated on the website at the checkout page. In the unlikely event that the price shown on the checkout page is wrong, and CDG discover this before accepting your order, CDG are not required to sell the goods to you at the price shown. CDG always try and ensure that the prices of goods shown on the website are accurate, but occasionally genuine errors may occur. If CDG discover an error in the price of the goods that you have ordered CDG will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

Images of goods on the website are for illustrative purposes only and may differ slightly from the actual goods.

 

Payment

CDG offer customers a choice of payment options, including payment by credit card, bank transfer and on account. All goods remain the property of CDG until paid for in full. Non-payment may result in your registration being cancelled. Companies outside of the UK are required to pay through the online shop via the Paypal / Credit or Debit card option.

 

Delivery
CDG will deliver the goods that you order to the delivery address you give when you place your order.
Once CDG accept your order, CDG will endeavour to deliver the goods within a stated delivery period. If some of the goods you order are not available CDG may deliver part of your order. CDG will deliver the rest of the order as soon as possible afterwards.

In these terms and conditions, faulty goods means any goods CDG supply to you that do not conform to the specification. Faulty goods does not include any goods that are faulty due to fair wear and tear, wilful damage, accident, negligence by you or any third party.
You must notify CDG as soon as possible if you discover that any goods are faulty goods; within 21 days of the date of delivery.

Returning goods
If you cancel your order prior to shipment and you have already paid for the goods, then you will receive a full refund. After the goods are delivered, no refunds are offered unless the goods are faulty and cannot be repaired or replaced.

When you return goods to CDG for any reason you must ensure that they are properly and securely packaged, in the original manufacturer's packacing, and labelled with CDG’s address;

you are responsible for any damage in transit that is due to incorrect or inadequate packaging by you; and

you are responsible for any damage or loss in transit where you arrange the transport / courier.

 

Force majeure
CDG shall not be liable for any failure to perform, or delay in performing, any of CDG’s obligations under the contract if and to the extent that the failure or delay is caused by circumstances beyond CDG’s control.

 

Registration information

CDG have created www.cdg.uk.com as a business to business website. To register you need to work for a business that uses or may in future use our products or services. CDG primarily sells products to companies based in the UK and Ireland; requests for accounts from companies in other countries are considered on a case by case basis. A company email address is required to trigger the registration. CDG reserve the right to control access to the part of the website accessed via the Log In. CDG reserve the right to restrict access, let registered users lapse, or to the switch off or delete users from the website database. Any offers made, including vouchers and discounts, may be edited or removed at any time up to the point of use.

 

Limitation of liability
CDG shall not be liable to you for any loss or damage:

where there is no breach of a legal duty owed to you by CDG;

where such loss or damage is not reasonably foreseeable to CDG when CDG accept your order; or

to the extent that any increase in loss or damage results from breach by you of any term of the contract.

CDG’s maximum liability to you under the contract shall be the value of the goods that you ordered.
Nothing in these terms and conditions excludes or limits CDG’s liability for death or personal injury caused by CDG’s negligence or fraudulent misrepresentation or for any other liability that CDG are not permitted by law to exclude or (as the case may be) limit. These terms and conditions do not affect your statutory rights.

 

Law
These terms and conditions and the contract are subject to English law.


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